Thank you for shopping at johnadecoration.shop. Please review our shipping policy carefully.
1. Shipping Destinations
We currently ship to all 50 U.S. states and U.S. territories including:
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Puerto Rico
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Guam
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U.S. Virgin Islands
We do not ship to:
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P.O. Boxes (unless specified)
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International destinations (currently)
2. Order Processing
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Processing Time: 1-3 business days (excluding weekends and holidays)
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Orders placed after 2 PM PST will be processed the next business day
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During peak seasons (November-January), processing may take 3-5 business days
3. Shipping Methods & Delivery Times
| Shipping Method | Delivery Time | |
|---|---|---|
| Standard Shipping | 3-7 business days | |
| Expedited Shipping | 2-4 business days | |
| Priority Shipping | 1-3 business days |
Delivery times are estimates and not guaranteed
4. Shipping Restrictions
Some items have special shipping requirements:
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Fragile items may require additional packaging
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Oversized items may incur additional fees
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Certain items cannot be expedited
5. Order Tracking
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You will receive a shipping confirmation email with tracking number
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Tracking updates may take 24-48 hours to appear
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Contact us if tracking hasn’t updated after 3 business days
6. Shipping Issues
Delayed Packages
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Carrier delays may occur due to weather or high volume
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Contact us if your package is delayed beyond 7 business days
Lost Packages
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Report lost packages within 14 days of expected delivery
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We will initiate an investigation with the carrier
Damaged Packages
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Inspect your package immediately upon delivery
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Report damage within 48 hours with photos
7. International Shipping
Currently unavailable. Check back for updates.
8. Contact Us
For shipping inquiries:
📧 angelo@johnadecoration.shop
📞 +1(213)6933996
🕒 Monday-Friday, 9AM-5PM PST